Building Scale: Enterprise Infrastructure & Digital Systems for Complex Environments.

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Service Management

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About Me

I’m a global IT Program Manager. My career spans global banks, insurance, fintech, and enterprise IT, where I’ve led programs from strategy to execution—migrating legacy systems, modernizing infra, and orchestrating cloud-first rollouts. I thrive in complex environments, balancing technical depth with business clarity to deliver results that matter.

Beyond delivery, I bring a strategic lens to digital identity, IT governance, and transformation roadmaps. Whether it’s building RAID structures, managing multi-project portfolios, or presenting to CTO-level stakeholders, I operate with precision, clarity, and impact.

Let’s connect if you’re looking for a program leader who blends technical rigor with business strategy—and knows how to get things done across borders.

19 years

Experience leading infrastructure, cloud, and digital transformation programs across banking, financial services, and enterprise tech. With certifications in PMP, Prince2, and CSM, I specialize in multi-country delivery, stakeholder alignment, and governance frameworks that drive scalable, risk-resilient outcomes.

341

Small, medium & large projects delivered successfully.

TYPE OF PROJECTS

PROJECT DELIVERY LOCATIONS

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15 years of extensive experience directing complex IT initiatives across international geographies, including the APAC, EMEA, and US regions. I have a proven track record of managing multi-million-dollar programs exceeding $10M, consistently ensuring strategic alignment and successful cross-border execution. My background spans major technology deployments at banks, Insurance, Shipping & logistics, semi conductor & IT services domain, where I have taken full program lifecycle ownership—from business case validation through implementation to final decommissioning. This deep global exposure allows me to seamlessly guide high-stakes enterprise infrastructure initiatives to successful completion.
Specialized in waterfall methodology to drive regulatory, medium & large-scale digital transformations bridging the gap between traditional governance frameworks and modern iterative delivery. Throughout my tenure at major financial and tech institutions, I have successfully steered cross-functional teams, optimized resource planning, and implemented clear execution roadmaps to accelerate delivery timelines while maintaining strict compliance.
Backed by ITIL V4 Foundation and COBIT 5 certifications, I possess deep expertise in process design and end-to-end IT service delivery. It includes substantial hands-on leadership across core ITSM practices, specifically major incident, problem, change, configuration, asset, and release management workflows. Notably, during my tenure at. I am highly adept at optimizing project service management processes and driving daily technical operations.
Exceptional experience in managing large scale Infrastructure transformation, EOL, Upgrades, database upgrade/migration, server build up, procurement, Vmware farm upgrade & service improvement plans.
Led & supported multiple internal, external, project, Asset, Decommissioning & IT operation audits in 15 years.
Proven experience in vendor accountability, vendor onboarding, partner performance and contract staff management. Served as the primary Customer Single Point of Contact (SPOC) during massive bank infrastructure rollouts, I have managed complex, multi-party procurements involving diverse external vendors. My expertise covers the entire partner lifecycle, from drafting commercial terms to resolving complex budget, billing, and scope disputes to safeguard profitability. By aligning vendor deliverables with strict organizational objectives and stringent regulatory timelines, I minimize third-party risk and maximize portfolio business value.
15 yeas experience in participating in RFP. Including collaboration, quotation, scope finalization, resource costs, GDC shortlisting, FTE and final bid.
Ensured projects & programs are completed within defined budgets.I have proven experience in managing small, medium & large scale budgets, P&L with accountibility.
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